IT Support Services
IT support services: keeping your business up and running
Great IT can help contribute to the success of a business, so if you hit an unexpected problem that stops you and your team working, it can be a real pain. Whether you are unable to log on, the printer has stopped working, or you get the dreaded blue screen of death, these problems can be frustrating, stressful, and take time to put right.
That’s why having an IT support company on your side pays dividends. We work with companies of all sizes from our base in Oxfordshire, providing them with a level of IT support that suits their business. From providing your own in-house IT team with an extra pair of hands, to delivering fully managed support to help with all those annoying IT problems, our goal is to make sure your business keeps going. We don’t mind if you are based in Oxford, London, or even Vancouver – We work with companies of all sizes, no matter where they are in the world.
IT support services for all your business IT
VoIP phone systems; cloud services; printers; servers – businesses are more reliant than ever on technology, but when it goes wrong the cost of IT downtime can be huge.
Every company has a different IT infrastructure, which is why we offer every company a bespoke set of IT support services. Our IT experts will work with you to determine what IT support package is most suitable for your business based on your complete IT systems, size of team, and your most common IT problems.
Our IT support services include:
- A dedicated service team to deliver support as and when needed.
- Jargon-free advice so your team understand exactly what they need to do to resolve the problem.
- Support across all operating systems including Microsoft, Apple, and Android
If you also need help with putting together an IT strategy or a disaster recovery plan to
make sure all eventualities are covered, we are happy to help.
Managed IT services so you can focus on running your business
Having reliable IT systems are crucial for running your business, but managing your own IT in-house can be expensive. By outsourcing the management of your IT to a knowledgeable IT support company, you’ll free up resources for other areas of your business and have the peace of mind that all your IT worries are taken care of.
Our managed IT services include:
- Dedicated IT service team to promptly deal with any problems
- Proactive IT and network monitoring, enabling us to fix issues before they become a major problem
- Updating your technology and software as required
If you’re interested in fully managed IT services, or are just looking for an IT engineer to support your own in-house team on a specific IT project, please get in touch – we’d be delighted to help.
Book an IT support services consultation
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digitalphobia have always impressed with their professionalism, responsiveness and tenacity whether it be in resolving problems or undertaking projects. This was never more evident than when in response to the Covid-19 pandemic, our office-based team moved to homeworking necessitating the design and implementation of a range of remote solutions which included access to on premise applications and documentation and setting up a VOIP telephone system. This was accomplished at speed ensuring that our operation could continue to function effectively.
Aside from the knowledge and expertise on which we have come to rely, the team area also unfailingly friendly, interested in the organisation, and above all patient with even the most tech-phobic members of staff.
Talk to us about our IT support services
Whether you’re a start-up looking for fully managed IT services, a company looking for a dedicated IT service team, or need IT experts to assist your own in-house team on a specific IT project, give us a call.
digitalphobia Ltd is a Limited Company registered in England & Wales, No. 10199665.
+44 (0) 1865 322 100
1 Hinksey Business Centre,
North Hinksey Lane, Oxford,
OX2 0NR, United Kingdom